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Optional Insurances

CardGuard Policy Summary

Important Information about our insurance products:

HSBC Finance Limited. Registered Office: North Street, Winkfield, Windsor, Berkshire SL4 4TD.

  1. Our Regulatory Status
  2. The selling and administration of all general insurance products is regulated by the Financial Services Authority (FSA), which is the independent watchdog that regulates financial services. It requires us to give you this information. Use this information to decide if our services are right for you.

    HSBC Finance Limited is an appointed representative of HSBC Bank plc. HSBC Bank plc is authorised and regulated by the Financial Services Authority.

    HSBC Bank plc is registered in England number 14259. Registered Office: 8 Canada Square, London E14 5HQ.

  3. Our products
  4. We offer the following product only from ACE European Group Limited:

  5. Our services
  6. If you buy insurance on the internet or by mail, you will not have received any advice or recommendation from us.

  7. Fees
  8. You will not have to pay us a fee for our services in arranging your insurance cover.

  9. Complaints
  10. If you wish to register a complaint, please contact us:

    Write to HSBC Finance Limited, Central Complaints, PO Box 5140, Coventry CV3 9ES United Kingdom, or call us on 0121 214 5811

    If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

  11. Financial Services Compensation Scheme (FSCS)
  12. Hamilton Insurance is covered by the FSCS. You may be entitled to compensation from the scheme if the insurance provider cannot meet its obligations. This level of compensation depends on the type of business and the circumstances of the claim.

    Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit.

  13. Ownership
  14. HSBC Finance Limited is a member of the HSBC Group, the ultimate parent company of which is HSBC Holdings plc. HSBC Holdings plc beneficially holds 100% of both the shares and voting power of HFC Bank Limited. The following insurance companies are also wholly owned members of the HSBC Group: HSBC Insurance (Ireland) Limited, HSBC Insurance (UK) Limited, HSBC Life (UK) Limited, London & Leith Insurance Company Limited, Marks & Spencer Life Assurance Limited.

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